Today we're thrilled to announce a significant expansion of Ragie's connector ecosystem, bringing your knowledge sources closer to your RAG applications than before. These new integrations target two key areas where teams need better context: customer support and enterprise file management.

We just launched two powerful connectors in the support ticketing space. Now you can sync your Zendesk and Intercom help center articles directly into your Ragie instance.

Both connectors provide comprehensive integration with your support knowledge base:

• Complete Article Import - Automatically import all your published knowledge base articles
• Rich Metadata Preservation - Maintain author information, vote counts, and source URLs
• Simple Authentication - Just provide your API credentials and choose your partition

These connectors make it seamless to transform your existing support documentation into retrieval-augmented content for AI applications, ensuring your agents and automations have the most accurate, up-to-date information.

Want to see how these connectors can transform your support content?

‍

Now Live: SharePoint, Backblaze + Google Drive File Uploads

Our enterprise file connector ecosystem continues to grow with several important additions:

• SharePoint Integration - Connect directly to your organization's SharePoint resources
• Backblaze Support - Import content from your Backblaze storage buckets
• Enhanced Google Drive Capabilities:
  - Upload individual files instead of entire folders
  - Grant access to specific files only
  - Ideal for Ragie Connect customers working within enterprise environments

Ready to connect your enterprise file systems?

‍

We're Always Building More

At Ragie, we're continuously expanding our connector ecosystem to make it easier than ever to bring your data into your RAG applications. We're always working on new integrations to connect data from your own internal systems or on your users' data.

Have a connector request? Need something specific for your implementation? Please reach out to us at support@ragie.ai and our team will be happy to help!